License: Creative Commons Attribution 4.0 International license (CC BY 4.0)
When quoting this document, please refer to the following
DOI: 10.4230/OASIcs.SLATE.2021.7
URN: urn:nbn:de:0030-drops-144248
URL: http://dagstuhl.sunsite.rwth-aachen.de/volltexte/2021/14424/
Llansol, Leonor ;
Santos, João ;
Duarte, Luís ;
Santos, José ;
Gaspar, Mariana ;
Alves, Ana ;
Gonçalo Oliveira, Hugo ;
Coheur, Luísa
MUAHAH: Taking the Most out of Simple Conversational Agents
Abstract
Dialog engines based on multi-agent architectures usually select a single agent, deemed to be the most suitable for a given scenario or for responding to a specific request, and disregard the answers from all of the other available agents. In this work, we present a multi-agent plug-and-play architecture that: (i) enables the integration of different agents; (ii) includes a decision maker module, responsible for selecting a suitable answer out of the responses of different agents. As usual, a single agent can be chosen to provide the final answer, but the latter can also be obtained from the responses of several agents, according to a voting scheme. We also describe three case studies in which we test several agents and decision making strategies; and show how new agents and a new decision strategy can be easily plugged in and take advantage of this platform in different ways. Experimentation also confirms that considering several agents contributes to better responses.
BibTeX - Entry
@InProceedings{llansol_et_al:OASIcs.SLATE.2021.7,
author = {Llansol, Leonor and Santos, Jo\~{a}o and Duarte, Lu{\'\i}s and Santos, Jos\'{e} and Gaspar, Mariana and Alves, Ana and Gon\c{c}alo Oliveira, Hugo and Coheur, Lu{\'\i}sa},
title = {{MUAHAH: Taking the Most out of Simple Conversational Agents}},
booktitle = {10th Symposium on Languages, Applications and Technologies (SLATE 2021)},
pages = {7:1--7:12},
series = {Open Access Series in Informatics (OASIcs)},
ISBN = {978-3-95977-202-0},
ISSN = {2190-6807},
year = {2021},
volume = {94},
editor = {Queir\'{o}s, Ricardo and Pinto, M\'{a}rio and Sim\~{o}es, Alberto and Portela, Filipe and Pereira, Maria Jo\~{a}o},
publisher = {Schloss Dagstuhl -- Leibniz-Zentrum f{\"u}r Informatik},
address = {Dagstuhl, Germany},
URL = {https://drops.dagstuhl.de/opus/volltexte/2021/14424},
URN = {urn:nbn:de:0030-drops-144248},
doi = {10.4230/OASIcs.SLATE.2021.7},
annote = {Keywords: Dialog systems, question answering, information retrieval, multi-agent}
}